Customer support

Please read these Terms & Conditions of Use carefully before using this site.

Greecehotel.com is 100% GREEK with taxation in Greece hotels and Travel Agent Apollon Holidays for its cooperated hotels. The website is copyright and as a specialised in travel area company has built exclusively this travel and tourism booking tool in order to promote its cooperating tourism companies. The availability of accommodations is coming from:

• Directly from the hotel owners with payment to their account or by charging customers credit cards if they select payment by credit cards or through Paypal for those that have paypal accounts. The showing prices during the availability check are the same as the sales price of the accommodation booking departments (such as payments by phone).
• By placing availability coming from cooperating agencies (Tour Operators) interconnecting our booking system with their booking systems and ensure that the sale is reliable to our Clients. Thats why the booking rates are very low. the prices or rates coming from ravel Agencies are in Greecehotel.com not refundable and in order to complete the booking procedure you have to pay the full amount of reservation cost non-refundable using your credit card only.
• There is a phone call possibility to help you book your accommodation with our helping department.

The descriptions of accommodation or tourist facilities and available rooms is coming from:

• Direct from accommodation owners and administrators or managers
• By tour operators or cooperating travel agents through their own systems by xml connection

NOVASOFT is trying to ensure the reliability of the information.For this purpose, if you find any wrong or misleading information please send us an email and notify us in order to correct it immediately.

The travel accommodation companies rates at our website are the most competitive. These rates ​​can be changed only by the hotels or the Tour Operators or large travel agencies. If you find lower prices in other online systems please call us or send us a notification.

We wish you the best vacations in Greece and be in your desposal for any help to select the best accommodation.

Please read these Terms & Conditions of Use carefully before using this site.

• By using this site, you signify your assent to these terms of use.
• If you do not agree to these terms, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of greecehotel.com following the posting of changes to these terms (including our Privacy Policy) will mean you accept those changes.
• Copyrights, trademarks and restrictions on use of materials
• The content and information displayed on this web site is the property of greecehotel.com and/or other parties where applicable. No material of this web site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, other than for non-commercial individual use, is strictly prohibited.
• All trademarks, service marks, trade names and trade dress are proprietary to greecehotel.com. You may not frame or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without our prior express written consent.

Access and interference:

• You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
• In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from us (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).

Disclaimer:

• All of the information on this web site is provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of fitness for a particular purpose or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
• This web site may contain technical inaccuracies or typographical errors. We reserve the right to make changes, corrections and/or improvements to materials on this web site, and to the services and programs described in such information, at any time without notice.

Links:

• We do not review or monitor any web sites linked to our web site and are not responsible for the content of any such linked web sites. The inclusion of any link to such sites does not imply endorsement, by greecehotel.com, of the sites. Your linking to such web sites is at your own risk.
• In addition, you agree not to link your web site or any other third party web site to this web site without our express prior written consent. We reserve the right to disable links from any third party sites to our site.

Your acceptance of these terms

• This is the entire agreement between the parties relating to the use of this site.
• greecehotel.com can revise these Terms & Conditions at any time by updating this page. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

Your credit card is required to guarantee your reservation. Cases of transactions are:

• You agree that the hotel owner has the right to charge you booking fees as described in booking procedure before completing the payment with your credit card. Also the rest of the reservation fees (in refundable rates) . In any case applicable booking conditions which you have accepted.
• For accommodation from agents charged the full amount on your credit card and the prices are Non Refundable and non-refundable rates. Read the booking conditions before completion and accept them.
• The information in your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal information and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL). Our SSL certificate has been issued by GeoTrust, Inc.

Our server and network are protected by firewall against unauthorized access, which makes it totally safe to send us your credit card. Your credit card details will be up to 15 days after your departure date from the hotel. After this date, the deleted automatically.

You can also ask us to remove your personal information via info@focusgreece.com .

We guarantee that your Personal data will be used ONLY in order to inform the accommodation owner and reception for your booking details. No third party will get your information in any way.

We are in your disposal for any question or help concerning any misunderstanding !

Cookies
Our web site uses "cookie" technology. "Cookies" are encrypted strings of text that a web site stores on a user's computer. Our web site requires the use of a cookie only for the purpose of accessibility by identifying the font size you choose to view this web site with.

Your acceptance of these terms

By using this site, you agree to our Privacy Policy. In the future, we may need to change this privacy statement. All changes will be made here, and if we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

Once you have made ​​a booking you follow the following procedures as appropriate payment method:

Payment by bank transfer:

• you will receive an email with the booking details and all the information you provided and the deposit account of the reservation secirity in advance payment in hotels bank accounts. After depositing the security fees (in advance payment) in the account that you received via email you will receive in 1 working day the Booking Vouncher by the official Staff of the accommodation.
• If you want to book by phone call us in the phone in our central page and after payment in the bank account that we will provide you you will receive the booking vouncher by the Hotelier system.

When using a credit card for booking payments there are two cases:

• When booking hotels cooperating with Travel Agencies you will be charged via their secure environment during the completion of the booking procedure and get your Voucher straight from them.
• When booking directly the availability from the Accommodation you will receive your vouncher as soon as the hotelier or accommodation owner check your credit card validity. Read before completion of the booking the hotel booking conditions in order to define exactly the cancellation rules after booking payments.

Selecting Paypal procedure you are an online familiar Person. After the reservation comlletion and before the end you will be redirected to the interbank system of PAYPAL where you have to complete the payment using your credit card in the Paypal safe environment . With the completion of the Paypal Payment you will automatically receive the Vouncher of your reservation and you will use it on arrival at the accommodation selected.

The Vouncher has all the accommodation details and the reservation content.

We may support you by phone in any Booking procedure using our system or we may help you for some offers coming straight from hoteliers.

Contact us at +30 2312208120 or +30 2310870670 with our support team.

We will be glad to offer you the best memories of your dream vacations in Greece !